The Office of Student Financial Aid assists students making college affordable through federal, state, and institutional funding. Our office strives to provide a seamless enrollment experience for students and their families which supports the recruitment, retention, and on-time graduation of students.
What Our Team Members Say...
Why Do You Enjoy Working in the Financial Aid Office?
I enjoy working in the Financial Aid Office because it allows me to collaborate with and learn from a team making college more accessible to all students. Whether it be through specific programs and scholarships, on or off campus employment, emergency support funding, or any of the many services we offer, I know that everyone in the office cares deeply about student success.
What Do You Enjoy About Your Job?
As a member of the Student Employment Team, I see first-hand that student employees are vital to operations on campus. I enjoy coming to work every day knowing that our team will be able to foster meaningful connections between students and employers. My employment has provided countless opportunities to learn skills that will be employable for years to come!
Now Hiring - Summer 2021
For Summer 2021, we will be hiring for...
- Administrative Assistant – Student Employment
The Student Employment Administrative Assistants are responsible for administrating the Student Jobs Portal (SJP) and the Federal Work Study Program (FWS). This position requires the ability to handle high volume of requests and become a resource to all students, employers, and system users. Assistants must be able to problem solve, manage processes, have strong organizational skills, and be customer service oriented.
- Advising & Outreach Assistant
The Advising and Outreach Team supports student access and success within higher education through financial aid advising, financial wellness education and outreach with campus and community partners.
- Communications Specialist
The Communications Team is the media hub for the office. We manage the office's social media platforms. In addition, the team works to create promotional materials, print pieces, and digital signage for office and campus events.
- Front Desk Associate
The Front Desk staff assist students in understanding the financial aid process by answering questions and connecting to resources.
All OSFA Entry Positions
- Administrative Assistant – Student Employment
The Student Employment Administrative Assistants are responsible for administrating the Student Jobs Portal (SJP) and the Federal Work Study Program (FWS). This position requires the ability to handle high volume of requests and become a resource to all students, employers, and system users. Assistants must be able to problem solve, manage processes, have strong organizational skills, and be customer service oriented.
- Administrative Assistant – Student Loan Servicing
Student Loan Servicing works with alumni whom are financially struggling. This includes proactively reaching out offering assistance, facilitating benefit applications, and helping resolve account concerns.
- Advising & Outreach Assistant
The Advising and Outreach Team supports student access and success within higher education through financial aid advising, financial wellness education and outreach with campus and community partners.
- Communications Specialist
The Communications Team is the media hub for the office. We manage the office's social media platforms. In addition, the team works to create promotional materials, print pieces, and digital signage for office and campus events.
- Federal Awards Loan Processor – Administrative
In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.
- Front Desk Associate
The Front Desk staff assist students in understanding the financial aid process by answering questions and connecting to resources.
- Scholarship Analyst
Scholarship Analyst is responsible for providing information about UW-Madison scholarships and serves as a resource for the online scholarship platform called Wisconsin Scholarship Hub (WiSH) to students, parents/guardians, and academic staff. The Office of Student Financial Aid oversees WiSH in collaboration with scholarship administrators in each college, school, and department. Apply if you are a quick learner, problem-solver, customer-service oriented, and willing to develop knowledgebase and skills. This position will work with the WiSH Support Team within OSFA.
- Special Awards Analyst
Special Award Analysts will join a fast-paced team within the Office of Student Financial Aid (OSFA) that maintains student financial aid information. Our back-end work is essential to maintaining federal, state, and institutional compliance of financial aid. If you are detail-oriented, a quick leaner, a multi-tasker, and eager to develop your skills in compliance, then this position is for you!
- Student Success Coach
Our Success Services aim to support students’ experiences so they can achieve their own journey of success. We offer Success Coaching, Basic Needs support, mentorship, and skill development through a Be Engaged Workshop Series.
Internal Opportunities for Advancement
