Success Services

Being a student can be challenging. The Success Services offered through the Office of Student Financial Aid aim to support your experience so you can achieve your own journey of success. Take advantage by engaging with a Success Coach, find a mentor, receive Basic Needs support, and/or grow important skills through our Be Engaged Workshop Series. Take advantage to empower your success!

email icon    success@finaid.wisc.edu
phone icon   608-262-3060
pin drop location icon   333 East Campus Mall, 9th Floor

Meet Our Team
Frequently Asked Questions

Success Coaches meet regularly in a 1:1 setting with students to support their successful navigation of the UW-Madison Experience. The relationship is predicated on the student’s individual needs and aims to establish as well as maintain a comprehensive success plan—involving a variety of topics and goals. While our coaches serve as a constant point of contact for any student, they also rely heavily on warm referrals to campus resources to ensure students are appropriately connected.

Potential key areas of focus include: time management, goal-setting, wellness, reflection, academic strategies for success, mental health, and student employment.

Take Advantage:

Virtual 1:1s are available!  Meet with a Success Coach by phone, Microsoft Teams, or a method that works best for you.  Contact success@finaid.wisc.edu to take advantage of our Success Coaching services by getting matched to a Success Coach for the Spring semester.

Basic Needs support offers dedicated resources to assist students in gaining access to food, housing, and insurance to promote overall wellness while attending UW-Madison. We have Basic Needs Assistants ready to support in getting students connected to resources including programs such as Foodshare and Badgercare, as well as getting connected to different food pantry’s or other resources.

Take Advantage:

Students can sign-up for an appointment with one of our Basic Needs Assistants via Starfish in MyUW or by contacting us directly at basic.needs@finaid.wisc.edu.

Find additional Basic Needs Support during the COVID-19 pandemic here: https://financialaid.wisc.edu/basic-needs-resources/

The Be Engaged Workshop Series focuses on Leadership, Wellbeing, &  Self-Exploration. These offer great opportunities to connect with other students while learning key skills and resources to empower student success during your time at UW-Madison.

Be Engaged Workshops have gone virtual!  Here is a list of our upcoming Spring Workshops; as well as as a link to our Workshop Library.  Our Workshop Library is filled with previously recorded workshops.

Upcoming Spring 2021 Workshops


Reflecting on Growth Opportunities

Tuesday, February 9th 12:00pm-1:00pm

https://us.bbcollab.com/guest/d0848fb2926942768bf852378ebf8bbb

Building the bridge that connects our strengths and imperfections can be challenging without the right “ah-ha” moments. This workshop is designed to help you identify opportunities for growth, and provides insights allowing you to optimize strengths and turn weaknesses into positive attributes.

Focus Area: Self-Exploration


Avoiding Virtual Burnout

Tuesday, February 23rd 12:00pm-1:00pm

https://us.bbcollab.com/guest/bfdc79f23d38427abe8cedaf89f6467a

As we enter our third semester of a majority virtual college experience, we all feel fatigued and burnt out.  Join our virtual presentation (that’s right, we get the irony) to strategize ways to support your wellbeing and learn tips on thriving in the virtual environment. We’ll spend this time discussing how to set boundaries, give your brain needed breaks from the virtual world, and develop habits for a healthy lifestyle.

Focus Area: Wellbeing


How It’s Done: Study Skills

Tuesday, March 9th 12:00pm-1:00pm

https://us.bbcollab.com/guest/d3475ce8e8284afbbee10bd8896adddd

Understanding the utility of basic study skills might mean the difference between earning a B and achieving the A that we believe you to be capable of.  Join us as we review some basic and vital study skills.  We’ll cover note taking (for both synchronous and asynchronous agendas), effective -yet practical – study habits, and ho to effectively read complex texts!

Focus Area: Self-Exploration


Navigating Difficult Conversations in School and at Work

Tuesday, March 23rd 12:00pm-1:00pm

https://us.bbcollab.com/guest/ad42e962567e4883bd41a88d1ede92c1

Have you ever had a difficult conversation with a family member, friend, or supervisor?  These conversations can be hard to navigate as you develop this skillset.  During this workshop, we will support your leadership development by discussing best practices in having difficult conversations you might encounter at work and in school and advocating for yourself in these environments. We’ll spend this time discussing your personal approach to conflict, how to prepare for and conduct a difficult conversation in a professional setting, and then steps you can take to advocate for yourself and to be proactive to avoid repeat scenarios.

Focus Area: Leadership


Be Engaged Virtual Workshop Library

 

Mentors support allows for both the opportunity to connect with a peer as well as an alumni. The peer-to-peer relationship aims to connect students across similar shared experiences while the alumni relationship aims to connect students to alumni with similar interests. Both can be incredibly valuable to support multiple aspects of the student experience, including transitioning as a first year student and finding ways to connect to campus. Mentors and Mentees are able to establish a relationship that works best for both parties. In some cases, this may mean touching base weekly, however, in other cases it may be less frequent. Connection to a mentor can also occur both in-person as well as virtually via text, skype, or phone. No matter, our team is here to help find the most valuable mentor/mentee connection possible! We anticipate this support being available during the Summer or Fall of 2020. 

Take Advantage:

These services to be available during the Summer or Fall of 2020 semester. For more information and to be considered for a mentor, please contact success@finaid.wisc.edu.

Get Connected

Justin Mumford

Position title: Assistant Director for Student Engagement

Email: justin.mumford@wisc.edu

Phone: 608.263.6896

Kasie Strahl

Position title: Student Experience Manager

Email: kasie.strahl@wisc.edu

Phone: 608.263.1578

Marie Nofodji

Position title: Basic Needs Assistant

Email: basic.needs@finaid.wisc.edu

Erin Long

Position title: Support Specialist for Basic Needs

Email: basic.needs@finaid.wisc.edu

Phone: 608.262.3060

Jordan Sallis

Position title: Success Coach

Email: jsallis@wisc.edu

Phone: 608.262.3060

Lucy Wrenn

Position title: Success Coach

Email: lwrenn@wisc.edu

Phone: 608.262.3060

email icon  success@finaid.wisc.edu

 

email icon  basic.needs@finaid.wisc.edu

 

phone icon  608-262-3060
pin drop location icon 333 East Campus Mall, 9th Floor

Frequently Asked Questions

Success Coaching FAQ

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What can I get out of Success Coaching?

Students matched with a Success Coach will be able to benefit from a variety of outcomes.  Student Success Coaches are here to listen to you, work through your concerns, and celebrate your successes with you.

Overall, each Success Coaching experience will also provide the following outcomes:

  • Develop intentional strategies that nurture the Wisconsin Experience through collaborations with Success Coach
  • Create connections and gain knowledge of campus and community resources
  • Engage in personal development to gain a greater understanding of personal identities, strengths, limitations, beliefs, values, and attitudes
  • Identify transferable skills from campus and community experiences for future endeavors

How do I get a Success Coach?

Getting matched with a Success Coach is easy!  Simply send success@finaid.wisc.edu an email and we will get you connect with a Success Coach.  We can meet virtually one-on-one until we can safely return to campus.

What should I expect from the success coaching relationship?

You can expect the coaching relationship to be a collaborative process.  You and the Success Coach will work together to create a success plan and develop steps to achieve that plan.  Additionally, in order to continue to make progress on the success plan, you can expect to have regular meetings and check-ins with your Success Coach.  These meetings and check-ins can vary in time, frequency, and location and will be determined between the two of you!

How is Success Coaching different from other resources on campus?

Success Coaches will be listeners, supporters, and connectors.  Additionally, the Coaches will assist with solving problems, but are not ‘fixers.’  The importance that both the student and the success coach are equal partners in the relationship is essential!  Success Coaches will also assist in navigating UW-Madison’s campus.  However, there are a few important differences between Success Coaches & other campus resources.

Success Coaches are not:

  • Academic Advisors:  can assist students with questions specific about course selection, academic planning, adding/dropping courses, fulfilling degree requirements, major declaration, etc.
  • Mental Health Professionals/Counselors: support and understand the many complexities of student life.  Mental Health providers, especially UHS, provide an open, safe, and confidential environment for students.
  • Tutors: assist students with specific course content and navigating homework and study skills.

Basic Needs FAQ

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How can I get in touch with a Basic Needs Assistant?

You can sign up for an appointment with one our Basic Needs Assistants through Starfish in MyUW or by contacting us directly at basic.needs@finaid.wisc.edu.  In Starfish, search for “Student Success Center.”

Or connect directly with our Basic Needs Assistant, Marie, via the “Get Connected” section above.

How can a Basic Needs Assistant help me?

Basic Needs Assistants ready to support you with gaining access to food, housing, and insurance.  The Assistants are familiar with Foodshare and Badgercare and the requirements of each respective program.  Additionally, they can help you get connected to different food pantry’s or other resources within campus and the community.

What can I expect from a Basic Needs Appointment?

Appointments are one-on-one with you and the Basic Needs Assistant.  The virtual meeting can be anywhere between 20 minutes to an hour depending on what you need!  If available, it is helpful to bring a laptop to the appointment.

What is Foodshare?

FoodShare is a program that was created to stop hunger and improve nutrition and health of needy families/individuals.  It assists students with limited funds to buy the food they need.  FoodShare is also known as SNAP (Supplemental Nutrition Assistance Program).

You can learn a bit more here about the program: https://www.benefits.gov/benefit/1592

Eligibility requirements are as follows:

  • Anyone who has a tier 1 meal plan or no meal plan (this includes those living off campus).
  • Work requirements: students work at least 20 hrs/wk at a regular job or at least 1 hr/wk at a work study job.

As long as the above requirements are being met by the student, they will most likely qualify for FoodShare.

Other students might receive FoodShare services if they are taking care of a child.

What is Badgercare?

Badgercare is Medicaid for anyone who falls under income limits.

Eligibility requirements are as follows:

  • Not on parent’s insurance
  • Does not have SHIP insurance
  • Student who makes under $13,000/year
    • Grants and scholarships may count as income for FASTrack/BANNER students. Contact Marie for additional information.

If student meets all available requirements, they may be eligible for Badgercare.

Be Engaged Workshop Series FAQ

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What is the Workshop Series all about?

The Be Engaged Workshop Series focuses on Leadership, Wellbeing, &  Self-Exploration.  Workshops are currently being held virtually.  Find the links to our works below in the “what are the topics covered in the workshops series?”

 

What are the topics covered in the Workshop Series?

The Be Engaged Workshop Series focuses on Leadership, Wellbeing, &  Self-Exploration. These offer great opportunities to connect with other students while learning key skills and resources to empower student success during your time at UW-Madison.

Be Engaged Workshops have gone virtual!  Here is a list of our upcoming Spring Workshops; as well as as a link to our Workshop Library.  Our Workshop Library is filled with previously recorded workshops.

Upcoming Spring 2021 Workshops


Coming Soon!


Be Engaged Virtual Workshop Library

 

Who all is able to attend Workshops?

Any UW-Madison student is able to attend, so feel free to encourage a friend to join you online or connect with new friends through the virtual workshops!