Success Services

Being a student can be challenging. The Success Services offered through the Office of Student Financial Aid aim to support your experience so you can achieve your own journey of success. Take advantage by engaging with a Success Coach, find a mentor, receive Basic Needs support, and/or grow important skills through our Be Engaged Workshop Series. Take advantage to empower your success!

email icon    success@finaid.wisc.edu
phone icon   608-262-3060
pin drop location icon   333 East Campus Mall, 9th Floor

Meet Our Team
Frequently Asked Questions

Success Coaches meet regularly in a 1:1 setting with students to support their successful navigation of the UW-Madison Experience. The relationship is predicated on the student’s individual needs and aims to establish as well as maintain a comprehensive success plan—involving a variety of topics and goals. While our coaches serve as a constant point of contact for any student, they also rely heavily on warm referrals to campus resources to ensure students are appropriately connected.

Potential key areas of focus include: time management, goal-setting, wellness, reflection, academic strategies for success, mental health, and student employment.

Take Advantage:

Virtual 1:1s are available!  Meet with a Success Coach by phone, Microsoft Teams, or a method that works best for you.  Contact success@finaid.wisc.edu to take advantage of our Success Coaching services by getting matched to a Success Coach for the Spring semester.

Basic Needs support offers dedicated resources to assist students in gaining access to food, housing, and insurance to promote overall wellness while attending UW-Madison. We have Basic Needs Assistants ready to support in getting students connected to resources including programs such as Foodshare and Badgercare, as well as getting connected to different food pantry’s or other resources.

Take Advantage:

Students can sign-up for an appointment with one of our Basic Needs Assistants via Starfish in MyUW or by contacting us directly at basic.needs@finaid.wisc.edu.

Find additional Basic Needs Support during the COVID-19 pandemic here: https://financialaid.wisc.edu/basic-needs-resources/

The Virtual Community provides a space online to connect with not only a Success Coach but also peers.  The space is an open community to ask general questions, share strategies, and continue to build a network of peers as we all learn to manage a new unprecedented situation.

Hosted in Microsoft Teams, join us by clicking HERE.

 

The Be Engaged Workshop Series focuses on Leadership, Wellbeing, &  Self-Exploration. These offer great opportunities to connect with other students while learning key skills and resources to empower student success during your time at UW-Madison.

Be Engaged Workshops have gone virtual!  Participate in our virtual workshops by click on the links below!

 

All Be Engaged Virtual Workshops


 

HELLO? ARE YOU THERE?

Communication is difficult when we all have different approaches! During this workshop we will explore various communication styles and learn about your personal communication style.  Additionally, we will talk formal and informal communication within the college setting!

Participate in our Virtual Workshop Here.

Workshop Focus: Self-Exploration


DEEP TO YOUR CORE  

Honest? Achievement? Creativity? What are your Core Values? Our Core Values impact the ways that we interact with the world and during this workshop you will have the opportunity to discover what values are most important to you.

Participate in our Virtual Workshop Here.  Download the Deep to Your Core Worksheet.

Workshop Focus: Self-Exploration


MIND YOUR STRESS

Stress can show up at different times and to different degrees. Join us for a workshop to discover ways to recognize and identify your stress and its triggers.  We will discuss resources and ways to reduce your stress in the short-term and in the long-term.

Participate in our Virtual Workshop Here.  Link to the Ted Talk referenced in presentation: “How to Make Stress Your Friend.”

Workshop Focus: Well-Being


ADAPTABILITY: IN UNCERTAIN TIMES

Adaptability is an essential skill to adjust to new conditions but it does not always come naturally.  In this workshop you can learn more about adaptability and how we can adjust to the uncertain times we are experiencing.

Participate in our Virtual Workshop Here.

Workshop Focus: Self-Exploration

Mentors support allows for both the opportunity to connect with a peer as well as an alumni. The peer-to-peer relationship aims to connect students across similar shared experiences while the alumni relationship aims to connect students to alumni with similar interests. Both can be incredibly valuable to support multiple aspects of the student experience, including transitioning as a first year student and finding ways to connect to campus. Mentors and Mentees are able to establish a relationship that works best for both parties. In some cases, this may mean touching base weekly, however, in other cases it may be less frequent. Connection to a mentor can also occur both in-person as well as virtually via text, skype, or phone. No matter, our team is here to help find the most valuable mentor/mentee connection possible! We anticipate this support being available during the Summer or Fall of 2020. 

Take Advantage:

These services to be available during the Summer or Fall of 2020 semester. For more information and to be considered for a mentor, please contact success@finaid.wisc.edu.

Get Connected

Justin Mumford

Assistant Director for Student Engagement

justin.mumford@wisc.edu

608.263.6896

Kasie Strahl

Student Experience Manager

kasie.strahl@wisc.edu

608.263.1578

Erin Long

Support Specialist for Basic Needs

basicneeds@finaid.wisc.edu

608.262.3060

Jordan Sallis

Success Coach

jsallis@wisc.edu

608.262.3060

Lucy Wrenn

Success Coach

lwrenn@wisc.edu

608.262.3060

email icon  success@finaid.wisc.edu

 

email icon  basic.needs@finaid.wisc.edu

 

phone icon  608-262-3060
pin drop location icon 333 East Campus Mall, 9th Floor

Frequently Asked Questions

Success Coaching FAQ

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What can I get out of Success Coaching?

Students matched with a Success Coach will be able to benefit from a variety of outcomes.  Student Success Coaches are here to listen to you, work through your concerns, and celebrate your successes with you.

Overall, each Success Coaching experience will also provide the following outcomes:

  • Develop intentional strategies that nurture the Wisconsin Experience through collaborations with Success Coach
  • Create connections and gain knowledge of campus and community resources
  • Engage in personal development to gain a greater understanding of personal identities, strengths, limitations, beliefs, values, and attitudes
  • Identify transferable skills from campus and community experiences for future endeavors

How do I get a Success Coach?

Getting matched with a Success Coach is easy!  Simply send success@finaid.wisc.edu an email and we will get you connect with a Success Coach.  We can meet virtually one-on-one until we can safely return to campus.

What should I expect from the success coaching relationship?

You can expect the coaching relationship to be a collaborative process.  You and the Success Coach will work together to create a success plan and develop steps to achieve that plan.  Additionally, in order to continue to make progress on the success plan, you can expect to have regular meetings and check-ins with your Success Coach.  These meetings and check-ins can vary in time, frequency, and location and will be determined between the two of you!

How is Success Coaching different from other resources on campus?

Success Coaches will be listeners, supporters, and connectors.  Additionally, the Coaches will assist with solving problems, but are not ‘fixers.’  The importance that both the student and the success coach are equal partners in the relationship is essential!  Success Coaches will also assist in navigating UW-Madison’s campus.  However, there are a few important differences between Success Coaches & other campus resources.

Success Coaches are not:

  • Academic Advisors:  can assist students with questions specific about course selection, academic planning, adding/dropping courses, fulfilling degree requirements, major declaration, etc.
  • Mental Health Professionals/Counselors: support and understand the many complexities of student life.  Mental Health providers, especially UHS, provide an open, safe, and confidential environment for students.
  • Tutors: assist students with specific course content and navigating homework and study skills.

Basic Needs FAQ

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How can I get in touch with a Basic Needs Assistant?

You can sign up for an appointment with one our Basic Needs Assistants through Starfish in MyUW or by contacting us directly at basic.needs@finaid.wisc.edu.  In Starfish, search for “Student Success Center.”

Or connect directly with either of our Basic Needs Assistants, Jazmine or Micaela, via the “Get Connected” section above.

How can a Basic Needs Assistant help me?

Basic Needs Assistants ready to support you with gaining access to food, housing, and insurance.  The Assistants are familiar with Foodshare and Badgercare and the requirements of each respective program.  Additionally, they can help you get connected to different food pantry’s or other resources within campus and the community.

What can I expect from a Basic Needs Appointment?

Appointments are one-on-one with you and the Basic Needs Assistant.  The virtual meeting can be anywhere between 20 minutes to an hour depending on what you need!  If available, it is helpful to bring a laptop to the appointment.

What is Foodshare?

FoodShare is a program that was created to stop hunger and improve nutrition and health of needy families/individuals.  It assists students with limited funds to buy the food they need.  FoodShare is also known as SNAP (Supplemental Nutrition Assistance Program).

You can learn a bit more here about the program: https://www.benefits.gov/benefit/1592

Eligibility requirements are as follows:

  • Anyone who has a tier 1 meal plan or no meal plan (this includes those living off campus).
  • Work requirements: students work at least 20 hrs/wk at a regular job or at least 1 hr/wk at a work study job.

As long as the above requirements are being met by the student, they will most likely qualify for FoodShare.

Other students might receive FoodShare services if they are taking care of a child.

What is Badgercare?

Badgercare is Medicaid for anyone who falls under income limits.

Eligibility requirements are as follows:

  • Not on parent’s insurance
  • Does not have SHIP insurance
  • Student who makes under $13,000/year
    • Grants and scholarships may count as income for FASTrack/BANNER students. Contact Jazmine or Micaela for additional information.

If student meets all available requirements, they may be eligible for Badgercare.

Be Engaged Workshop Series FAQ

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What is the Workshop Series all about?

The Be Engaged Workshop Series focuses on Leadership, Wellbeing, &  Self-Exploration.  Workshops for the remainder of the spring 2020 semester will be held virtually.  Find the links to our works below in the “what are the topics covered in the workshops series?”

 

What are the topics covered in the Workshop Series?

The Be Engaged Workshop Series has a variety of topics focused on either Leadership, Self-Exploration, or Well-Being. Descriptions of each virtual workshop for Spring 2020 can be found below:

Participate in our virtual workshops by click on the links below!

 

All Be Engaged Virtual Workshops


 

HELLO? ARE YOU THERE?

Communication is difficult when we all have different approaches! During this workshop we will explore various communication styles and learn about your personal communication style.  Additionally, we will talk formal and informal communication within the college setting!

Participate our Virtual Workshop Here.

Workshop Focus: Self-Exploration


DEEP TO YOUR CORE  

Honest? Achievement? Creativity? What are your Core Values? Our Core Values impact the ways that we interact with the world and during this workshop you will have the opportunity to discover what values are most important to you.

Participate in our Virtual Workshop Here.  Download the Deep to Your Core Worksheet.

Workshop Focus: Self-Exploration


MIND YOUR STRESS

Stress can show up at different times and to different degrees. Join us for a workshop to discover ways to recognize and identify your stress and its triggers.  We will discuss resources and ways to reduce your stress in the short-term and in the long-term.

Participate in our Virtual Workshop Here.  Link to the Ted Talk referenced in presentation: “How to Make Stress Your Friend.”

Workshop Focus: Well-Being


ADAPTABILITY: IN UNCERTAIN TIMES

Adaptability is an essential skill to adjust to new conditions but it does not always come naturally.  In this workshop you can learn more about adaptability and how we can adjust to the uncertain times we are experiencing.

Participate in our Virtual Workshop Here.

Workshop Focus: Self-Exploration

Who all is able to attend Workshops?

Any UW-Madison student is able to attend, so feel free to encourage a friend to join you online or connect with new friends through the virtual workshops!