In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.
File: Federal-Awards-Loan-Processor-Specialist.pdf
The Front Desk staff assist students in understanding the financial aid process by answering questions and connecting to resources.
File: Front-Desk-Associate-Job-Description-082024-Update.pdf
The Front Desk Lead will help to support and mentor their fellow colleagues within the Front Desk Associate position! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.
File: Inclusion-Team-Lead-PD-FY21.pdf
The Front Desk Lead will help to support and mentor their fellow colleagues within the Front Desk Associate position! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.
File: Operations-Team-Lead-PD-FY21.pdf
Instructions for how a parent signs the Verification Worksheet.
File: How-Parent-Signs-the-Verification-Worksheet.pdf
Instructions for how to complete the Verification Worksheet for Independent Student. Only for students that were selected by the Department of Education to provide this information to our office.
File: How-to-Complete-the-Verification-Worksheet-for-Independent-Students-v3.pdf
Instructions for how to complete the Verification Worksheet for Dependent Student. Only for students that were selected by the Department of Education to provide this information to our office.
Instructions for how to complete the Verification Worksheet for V4 or V5. Only for students that were selected by the Department of Education to provide this information to our office.
Instructions for how to request your IRS Tax Return Transcript by mail. Only for students that were selected by the Department of Education to provide this information to our office.
Instructions for how to request your IRS Tax Return Transcript online. Only for students that were selected by the Department of Education to provide this information to our office.