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The Student Employment Administrative Assistants are responsible for administrating the Student Jobs Portal (SJP) and the Federal Work Study Program (FWS). This position requires the ability to handle high volume of requests and become a resource to all students, employers, and system users. Assistants must be able to problem solve, manage processes, have strong organizational skills, and be customer service oriented.

Student Loan Servicing works with alumni whom are financially struggling. This includes proactively reaching out offering assistance, facilitating benefit applications, and helping resolve account concerns.

The Advising Team supports student access and success within higher education through financial aid advising, financial wellness education and outreach with campus and community partners.

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

The Communications Team is the media hub for the office. We manage the office's Instagram account and create stellar video content. In addition, the team works to create promotional materials, print pieces, and digital signage for office and campus events.

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.