Administrative Assistant – Student Employment

The Student Employment Administrative Assistants are responsible for administrating the Student Jobs Portal (SJP) and the Federal Work Study Program (FWS). This position requires the ability to handle high volume of requests and become a resource to all students, employers, and system users. Assistants must be able to problem solve, manage processes, have strong organizational skills, and be customer service oriented.

File: Student-Employment-Administrative-Assistant-Updated-102020.pdf

Basic Needs Support Specialist

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

File: Basic-Needs-Specialist-PD-FY21.pdf

Federal Awards Loan Processor – Administrative

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Administrative.pdf

Federal Awards Loan Processor – Lead/Advanced

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Lead-Advance.pdf

Federal Awards Loan Processor – Specialist

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Specialist.pdf