Scholarship Analyst is responsible for providing information about UW-Madison scholarships and serves as a resource for the online scholarship platform called Wisconsin Scholarship Hub (WiSH) to students, parents/guardians, and academic staff. The Office of Student Financial Aid oversees WiSH in collaboration with scholarship administrators in each college, school, and department. Apply if you are a quick learner, problem-solver, customer-service oriented, and willing to develop knowledgebase and skills. This position will work with the WiSH Support Team within OSFA.
File: Scholarship-Analyst-PD-20-21.pdf
The Front Desk Lead will help to support and mentor their fellow colleagues within the Front Desk Associate position! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.
File: Operations-Team-Lead-PD-FY21.pdf
The Front Desk Lead will help to support and mentor their fellow colleagues within the Front Desk Associate position! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.
File: Inclusion-Team-Lead-PD-FY21.pdf
The Student Employment Administrative Assistants are responsible for administrating the Student Jobs Portal (SJP) and the Federal Work Study Program (FWS). This position requires the ability to handle high volume of requests and become a resource to all students, employers, and system users. Assistants must be able to problem solve, manage processes, have strong organizational skills, and be customer service oriented.
File: Student-Employment-Administrative-Assistant-Updated-09.23.pdf
Student Loan Servicing works with alumni whom are financially struggling. This includes proactively reaching out offering assistance, facilitating benefit applications, and helping resolve account concerns.
File: Student-Loan-Servicing-Admin-Asst.pdf
Our Success Services aim to support students’ experiences so they can achieve their own journey of success. We offer Success Coaching, Basic Needs support, mentorship, and skill development through a Be Engaged Workshop Series.
File: Success-Coach-PD-FY23.pdf
Special Award Analysts will join a fast-paced team within the Office of Student Financial Aid (OSFA) that maintains student financial aid information. Our back-end work is essential to maintaining federal, state, and institutional compliance of financial aid. If you are detail-oriented, a quick leaner, a multi-tasker, and eager to develop your skills in compliance, then this position is for you!
File: Special-Awards-Analyst-PD-FY21.pdf
The Front Desk staff assist students in understanding the financial aid process by answering questions and connecting to resources.
File: Front-Desk-Associate-Job-Description-082024-Update.pdf
The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.
File: Basic-Needs-Specialist-PD-FY21.pdf
The Communications Team is the media hub for the office. We manage the office's Instagram account and create stellar video content. In addition, the team works to create promotional materials, print pieces, and digital signage for office and campus events.
File: Communications-Specialist-Updated-082024.pdf