Federal Awards Loan Processor – Lead/Advanced

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Lead-Advance.pdf

Federal Awards Loan Processor – Specialist

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Specialist.pdf

Federal Awards Loan Processor – Administrative

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

File: Federal-Awards-Loan-Processor-Administrative.pdf

Special Programs Support Specialist

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

File: Special-Programs-Specialist-PD-FY21.pdf

Scholarship Specialist

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

File: Scholarships-Specialist-PD-FY21.pdf

Scholarship Analyst

Scholarship Analyst is responsible for providing information about UW-Madison scholarships and serves as a resource for the online scholarship platform called Wisconsin Scholarship Hub (WiSH) to students, parents/guardians, and academic staff. The Office of Student Financial Aid oversees WiSH in collaboration with scholarship administrators in each college, school, and department. Apply if you are a quick learner, problem-solver, customer-service oriented, and willing to develop knowledgebase and skills. This position will work with the WiSH Support Team within OSFA.

File: Scholarship-Analyst-PD-20-21.pdf