OSFA Student Job Descriptions

Support all Bucky's Pell Pathway & BANNER Scholars and programming related to building community and enhancing the scholars college experience.

The Advising Team supports student access and success within higher education through financial aid advising, financial wellness education and outreach with campus and community partners.

The Systems Unit is the support team within OSFA that configures, maintains, troubleshoots and implements new initiatives and streamlines processes within the student financial aid software systems, most notably but not limited to PeopleSoft Campus Solutions 9.2. Our systems support work is essential to maintaining the work of other units within OSFA and our adherence to federal, state, and institutional compliance of financial aid.

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

In this role, you will responsible for processing private and Federal Direct PLUS loans through specific software and loan websites. You work directly with students, parents, loan lenders, and other staff(s) as it pertains to any Federal Direct loans and private loans and issues that may arise regarding them. You will provide prompt, efficient, and accurate support to our customers from the application stage and finding the loan that best fits their need to informing loan repayment(s). You will prepare, scan, and upload documents into electronic storage using the document imaging software. You will also play a key role in maintaining the Office of Student Financial Aid’s missions and goals as it affects all customers’ financial goals.

The Front Desk Lead will help to support and mentor their fellow colleagues within the Front Desk Associate position! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

N/A

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.

The Support Specialists within the Front Desk Team will not only complete the daily responsibilities of a Front Desk Associate but will also have the opportunity to concentrate on a specific program or aspect of financial aid. The Support Specialists will mentor and educate their fellow colleagues on area of expertise, while also serving as a liaison between the Front Desk Team and the professional staff in OSFA! A great opportunity to develop your transferable skills as it relates to leadership, professionalism, facilitation, and more.